VIDAI Solutions (“VIDAI”, “we”, “our”, “us”) is a subsidiary of Progenesis, a genomics and data-driven company based in San Diego, USA. With over 16 years of experience supporting fertility clinics worldwide, VIDAI specializes in AI-driven electronic medical record (EMR) systems and fertility care solutions.
We are committed to protecting your privacy and ensuring that your personal data is handled responsibly, transparently, and in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We may collect personal information when you interact with our website (www.vidaisolutions.com) or services:
A. Information you provide directly
- Contact forms (name, email, phone, clinic name, message).
- Demo requests or inquiries about our products.
- Newsletter or resource sign-ups.
B. Information collected automatically
- IP address, browser type, operating system, device details.
- Website usage patterns (pages visited, time spent).
- Cookies and similar technologies (see our Cookie Policy).
C. Information from third-party tools
- Analytics (Google Analytics).
- Marketing/advertising (LinkedIn Insight Tag, if enabled).
2. How We Use Your Information
We process your personal data for:
- Responding to your inquiries and demo requests.
- Sending updates about our products, services, and resources (only with your consent).
- Improving website usability, design, and performance.
- Analytics and marketing (if you consent to non-essential cookies).
- Compliance with legal and regulatory obligations.
3. Legal Basis for Processing
Our processing of personal data is based on:
- Consent – for newsletters, marketing communications, and optional cookies.
- Legitimate interest – for analytics, website improvements, and ensuring security.
- Contractual necessity – when engaging with clinics or professionals requesting solutions.
- Legal compliance – where laws require us to retain or disclose certain data.
4. Data Sharing and Disclosure
We do not sell personal data. Your information may only be shared with:
- Trusted service providers & hosting partners who operate secure servers.
- Analytics and marketing platforms (e.g., Google Analytics, LinkedIn).
- Parent company (Progenesis), where necessary, for product and service support.
- Regulatory or legal authorities if required by law.
All third parties are required to follow GDPR-level security and privacy standards.
6. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you.
- Correct or update inaccurate data.
- Request deletion (“Right to be Forgotten”).
- Restrict or object to processing (e.g., opt out of marketing).
- Withdraw consent at any time (unsubscribe links & cookie settings).
- Request data portability to another service provider.
To exercise these rights, contact us at: privacy@vidaisolutions.com
7. Security
We take data security seriously. Measures include:
- SSL/TLS encryption (HTTPS everywhere) for all website traffic.
- Secure hosting environments with restricted access.
- Industry-standard practices for protecting sensitive data.
While we implement robust safeguards, no method of transmission over the internet is 100% secure.
8. International Data Transfers
As a company operating globally, your data may be transferred outside your country of residence. Whenever such transfers occur, we ensure appropriate safeguards, including standard contractual clauses (SCCs), are in place.
9. Children’s Privacy
Our services are designed for healthcare professionals and fertility clinics. We do not knowingly collect personal data from children under 16. If you believe we have unintentionally collected such data, please contact us for removal.
10. Updates to This Policy
We may update this Privacy Policy as our services evolve or legal requirements change. Updates will be posted on this page with a revised September 12, 2025.
